FAQ
Do you also ship abroad?
Yes, NaturJewels® also delivers abroad. See our shipping policies.
How long does it take for delivery?
Your order will be shipped within 24 hours after payment is received. You will receive your package in 2-6 business days.
Sometimes the shipment may be slightly delayed due to public holidays, special events or due to the regulations for the Covid-19 pandemic.
How can I place an order?
Select the items you want and click the "Add to Cart" button to reserve your product.
Then click the "Checkout" icon in the upper right corner to view the cart and click "Checkout" again to proceed and go to a page where you can apply discount codes.
Immediately after you will be asked to enter your details to confirm the order.
Where is my order?
If it has been more than 3 weeks and you still have not received your order which is unusual and has never happened before, please contact us here EMAIL and we will get back to you as soon as possible with all the details.
What payment methods are accepted?
You can easily pay with any credit card or PayPal.
I have another question, how can I get help?
For any type of request you can contact us here and our 24/7 customer service will reply as soon as possible.
If you haven't found what you are looking for, contact us here - support@naturjewels.com -
Yes, NaturJewels® also delivers abroad. See our shipping policies.
How long does it take for delivery?
Your order will be shipped within 24 hours after payment is received. You will receive your package in 2-6 business days.
Sometimes the shipment may be slightly delayed due to public holidays, special events or due to the regulations for the Covid-19 pandemic.
How can I place an order?
Select the items you want and click the "Add to Cart" button to reserve your product.
Then click the "Checkout" icon in the upper right corner to view the cart and click "Checkout" again to proceed and go to a page where you can apply discount codes.
Immediately after you will be asked to enter your details to confirm the order.
Where is my order?
If it has been more than 3 weeks and you still have not received your order which is unusual and has never happened before, please contact us here EMAIL and we will get back to you as soon as possible with all the details.
What payment methods are accepted?
You can easily pay with any credit card or PayPal.
I have another question, how can I get help?
For any type of request you can contact us here and our 24/7 customer service will reply as soon as possible.
If you haven't found what you are looking for, contact us here - support@naturjewels.com -